Running a business means taking care of things that help your business work. This includes keeping your things like machines and buildings in good shape. Sometimes, the machines you use a lot might not work well or might break because they get old. But you can do things to make them last longer.
This article talks about two kinds of taking care of things for your business: one is planning ahead to avoid problems, and the other is fixing problems when they happen.
In these groups, there are different ways to take care of things, like stopping problems before they start, guessing when problems might happen, planning fixes in advance, checking things to know when to fix them, fixing things when they're broken, quickly fixing big problems, and making things right when they go wrong. We'll also talk about how much these things cost and how they help your business do well for a long time.
💡Table of Content
Types of Maintenance
Here are some types of Maintenance
- Proactive Maintenance
- Responsive Maintenance
- Facility Maintenance
- Property Maintenance
(1). Proactive Maintenance
Here are some types of Proactive Maintenance
(Ⅲ). Planned Maintenance
(Ⅳ). Condition-Based Maintenance
(Ⅰ). Preventive Maintenance
Preventive maintenance means doing things ahead of time to stop equipment from breaking. This usually means checking things often, making things better when needed, putting oil where it's needed, fixing old things, or changing parts that are too old. Preventive maintenance can be done in many parts of your business.
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It includes things like changing filters for water, cleaning important things like fridges, looking at business Electric cars (like vans for deliveries), and checking grout and stuff that stops water from damaging buildings. What you do for preventive maintenance will depend on your business.
You should always look closely at the most important things you own, like the things you use every day.
Benefits
- Preventive maintenance has some good things:
- Less stopping and closing of your business because things don't work suddenly.
- This stops you from losing money and keeps your business strong.
- Things you use a lot, like machines and stuff, will last longer.
- If you take care of them by checking and fixing them, you won't need to spend lots of money on new things later.
- Your business stuff will use less energy when they work really well.
- This makes your bills for things like electricity go down.
Example
- A surprising problem with a fridge can be really bad for a restaurant.
- It can make them lose a lot of food, have to close for a while (until it's fixed), and cost a lot to repair.
- If the restaurant checks and cleans the fridge's coils often, it can stop this expensive problem from happening.
- This will also make the restaurant safer in the future.
(Ⅱ). Predictive Maintenance
Predictive maintenance means keeping an eye on how machines work to find issues before they become big problems. This kind of maintenance uses technology to watch how well machines work, usually using the Internet.
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The Internet is a system that connects electronic devices to machines and can find and send information without people needing to do anything. This means that predictive maintenance will tell you if a machine might have problems without you having to do anything.
Some simple examples of predictive maintenance are watching machines, checking oil, and using sensors to see how much energy is used.
Benefits
- One big reason predictive maintenance is important is that it helps us fix machines only when we really need to, just before they might break. This helps:
- Save Money: We won't spend extra money on fixing machines that don't need it.
- Predictive maintenance helps us save money until we really have to fix something, but before it gets really bad and causes big problems.
- Less Time Lost: Because predictive maintenance is accurate, it stops machines from completely breaking down.
- This is good because if a machine breaks and we use it a lot, it can stop our work for a while.
- More Profit: Using predictive maintenance can give us much more money back than what we put in.
- It can also reduce the chance of machines breaking a lot (by about 70-75%) and make the time when machines aren't working less (by about 35-45%).
Example
- A place where they make food might use a special method to know when their big ovens need fixing.
- These ovens are important and work all the time to stay ahead.
- They put a device on the oven that checks how hot it is and if it shakes.
- This device tells the workers if something is wrong, and they can fix it right away.
- This helps them avoid stopping the oven and the food-making.
(Ⅲ). Planned Maintenance
Planned maintenance means fixing things before they break. It's when you make a plan to take care of machines and things that might have problems in the future. This helps businesses work better because they don't have to stop if something breaks suddenly.
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Preventive maintenance is one kind of planned maintenance. It means stopping problems before they happen, like checking machines to make sure they won't break. Another type is planned, unscheduled maintenance.
This is when something is already broken, and you have a plan to fix it quickly. For example, if you have cars, you could keep extra batteries so if one breaks, it's easy to change it and keep the car running.
Benefits
- Maintenance plans are easy to put in place and usually don't cost a lot.
- They have good outcomes.
- Being ready in case equipment breaks or stopping it from breaking: It's smart to have backup supplies or a plan if something breaks.
- Getting ready for these rare situations could save time and money.
- Maintenance plans can be simple, like checking things regularly or doing seasonal fixes: Just like taking care of things before they break, maintenance plans aren't hard.
- Doing what the equipment maker says for check-ups, or having a technician update important systems when needed, is often worth the small expense.
- Saving a lot of money in the long run: Keeping things well-maintained often costs less than fixing a big problem later on.
Example
- People usually say that a restaurant should clean its grease traps every 1-3 months.
- This helps stop the pipes from getting blocked with waste.
- The time between cleanings depends on how big the restaurant is and how many customers it has.
(Ⅳ). Condition-Based Maintenance
Condition-based maintenance means fixing a machine when it starts to have problems, instead of waiting until it completely breaks. Many machines give a signal that they're having issues before they stop working completely. Condition-based maintenance lets us respond quickly when a machine is about to fail.
Benefits
- Using condition-based maintenance requires gathering lots of data.
- But there are good things about this technology topic:
- Fewer machine breakdowns: Condition-based maintenance might help you avoid a big problem with your machine.
- That means you won't have to suddenly spend a lot of money to get a new one.
- Machines available: If an important machine suddenly stops working, you might lose a whole day or more of work.
- But with condition-based maintenance, you can stop this from happening.
- Your machine keeps working until you can figure out what's wrong.
- Warning before breakdown: Getting a signal that a machine needs help is better than it suddenly not working.
- If your machine gives you signals, you might have enough time to call for help instead of trying to fix it yourself.
Example
- A thing that senses when something is shaking too much on a spinning machine can tell you if that part is moving wrong and shaking more.
- This thing will make a noise when the shaking is not like you wanted it to be.
(2). Responsive Maintenance
Now that we talked about ways to prevent problems, let's look at fixing things when they go wrong.
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This is called "responsive maintenance" or "fire-fighting."
(Ⅲ). Corrective Maintenance
(Ⅰ). Reactive Maintenance
Reactive maintenance means fixing a machine that has stopped working. It's about making the machine work again if we can.
This usually needs a mechanic or the company that made the machine to help. Fixing the machine this way can cost a lot, especially if it needs to be done quickly and if the problem is big.
Benefits
- Fixing things only when they break isn't the best way, but there are some good things about it:
- Less money at the beginning: If you don't spend money to stop things from breaking, you won't spend as much at the start.
- Not many workers needed: If you don't plan to stop things from breaking, you won't need lots of workers to watch things.
- You only need a few to fix things when they break.
- No need to plan: When things break, workers come fast to fix them.
- You don't have to plan anything.
- Just wait for them to come and fix it.
- You don't need to do anything.
Example
- If a restaurant's refrigerator suddenly stops working, the food inside might go bad, and the restaurant might have to close because of health concerns.
- If the refrigerator doesn't work for a long time, it could really hurt the restaurant.
(Ⅱ). Emergency Maintenance
Emergency maintenance is like when things suddenly break and need to be fixed right away. It's similar to reactive maintenance, where you quickly respond to equipment breaking.
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But emergency maintenance is even more urgent because it involves a danger to people's health and safety. For example, if a factory suddenly has a dangerous chemical spill, everyone might need to leave and the right authorities need to be told.
Benefits
- Usually, you don't want to suddenly have to fix something really important.
- The mess you deal with is usually not worth the money you might have saved by planning ahead.
- But there are two good things about this situation:
- It doesn't cost money at the beginning: Sometimes, you can't predict when something really bad might happen to your business and the people who work there.
- So, besides doing the normal safety things, unexpected accidents can still happen even if you spend money on safety.
- You don't need to plan: Again, this might not be much of a "good thing" when you're actually in a situation that's really bad for the health of your business, workers, and customers.
- But the "positive" part is that you don't need to spend a lot of time planning for these kinds of things.
Example
- If a pipe that carries waste gets blocked and makes water flood a person's rented home, fixing everything and repairing things could make the building owner spend a lot of money, maybe thousands.
- This might also make the people living in that home and nearby homes have to leave for a while.
(Ⅲ). Corrective Maintenance
Corrective maintenance means fixing something when it's broken so it works again. It's like fixing a toy that's not working. It's not a plan, but just fixing one thing. Sometimes we can fix the problem before it becomes big or stops the thing completely.
Benefits
- Fixing things quickly when they break has some good things:
- Less Time with Machines Off: When something breaks, fixing it fast means the machine is not broken for long.
- Less Money and Time for Reacting: Planning for fixing things after they break costs money and time.
- Quick fixing (corrective action) needs less planning and saves these.
- Less Urgent Fixes: If we don't quickly fix small problems, they can become big and urgent.
- Quick fixing usually stops this from happening.
Example
- If ice forms in a big cold room (like a freezer) that a restaurant uses, it can become a big problem.
- The ice can stop the cold room from working well, and this can make the machines that keep it cold use more energy and not work as well.
- If ice has already formed, it can be melted by turning off the cold system for a while or by using a special tool like a hair dryer to make it melt faster.
- Doing this is a good and cheap way to fix the problem.
- There are different ways to take care of machines, and each way has good and not-so-good things about it.
- It's important to find what works best for your business so you don't have to spend a lot of money fixing things later on.
(3). Facility Maintenance
Taking care of a building is called facility maintenance. This means making sure everything inside and outside the building works well and is safe.
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There are two types of maintenance: one is to stop problems before they happen (preventive), like fixing machines before they break. The other is to fix things when they break (reactive), like painting walls to keep them nice.
(4). Property Maintenance
Property maintenance means doing things to make sure a building or place keeps working well and stays in good condition. This includes fixing things when they're broken or stopping them from breaking in the first place.
Fixing things when they're broken is called "reactive maintenance." Checking and changing things regularly to prevent them from breaking is called "preventive maintenance." For example, changing filters in important machines like heating and cooling systems.
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➡ Safety
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